April 5, 2018
Ontray is proud to announce the launch of our new help desk available at help.ontrayapp.com. The Ontray help desk is your new go-to place getting help with your Ontray powered restaurant websites. We’ve posted getting started guides, advanced usage documentation as well as a place to report bugs and request features. We hope to make the setup process of your Ontray powered restaurant website even easier than before!
Basic Uses of the Ontray Help Desk
Our help desk is primarily centered around getting you quick and easy access to the information you need to configure your Ontray powered restaurant websites. If you have a question that’s not already there, please post a question, we’d love to hear what you have to say.
- Learn How to Use / Customize Ontray
- Ask Questions
- Request Features
- Talk to other Ontray Users
- Report bugs
- Up / Down vote Feature Requests
The Future Ontray’s Community of Restaurant Websites
Providing help documentation is just the start, the real mission here is to build on our community of restaurant owners and delivery network operators who run their own restaurant websites. This community will, in turn, be able to provide insights into more than just setting up a restaurant website with Ontray. Our goal is to foster a community that will talk about trends in the restaurant industry and how they’re using Ontray and other tools to move forward.
Hear Ontray’s CEO Tyler Wiest speak about building connections with restaurant websites and related tools in his Small Business Saturday interview.
Over time our self-service community can help restaurant owners all over the world learn from others to optimize their own restaurant website. Restaurant delivery networks are also encouraged to participate. Logistics is a tricky game so the more we can learn from each other’s trials and tribulations the better off we’ll all be.
Ultimately when you participating in the help desk, you’re joining the Ontray Community. We hope to make Ontray a robust platform strengthened by the participation of our users and your continued feedback. The more you use the help desk the happier we’ll be – and the stronger our community will become. So participate! And let us know what’s on your mind.